LLAMA President's Program

Saturday, June 28, 2014 -
10:30am to 12:00pm

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"Leaders as Followers, you don't have to be in charge to be a leader"
Speaker: Carrie Messina, Vice-President of Human Resources,
Wynn & Encore, Las Vegas, NV

With over 12,000 employees at Wynn and Encore resorts, Carrie Messina will provide a unique perspective on empowering employees at all levels of an organization to lead. Ms. Messina will discuss her experience, and the results of a unique storytelling program she has implemented to improve customer service at this five-star resort. Through specific examples and takeaways she will illustrate what she considers to be a true leader. Attendees will gain insights into leadership and learn why the best leaders know how to first be great followers. This program is generously supported by YBP Library Services.

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Included with conference registration
Last Updated: 
Friday, June 20, 2014 - 7:55am PDT
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